Letter from Leadership
Innovation can emerge from terrible circumstances, as the brave families we serve demonstrate time and again. During the pandemic, Ronald McDonald House New York (RMH- NY) provided support that our healthcare partners could not under COVID restrictions. Our partners and volunteers continued to donate food and virtual services, keeping our seamless circle of support intact during the crisis. We now extend services to an even broader population – families of children with serious pediatric illnesses, including those from all five boroughs of New York City. They are now in RMH-NY’s family.
We are delighted to offer this virtual glimpse into 2021’s accomplishments as part of the digital transformation and Health Equity priorities outlined in our strategic plan. We have expanded staffing and our partnerships with hospitals, institutions, and social services to better address the social determinants of health to bolster our family centric model. We have forged new relationships and deepened existing ones to provide additional assistance to our families such as educational services, social services, nutrition, transportation, healthcare navigation and wellness during and after their stay at the House.