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Annual Report 2021

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Ruth C. Browne, SD President and CEO
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Robert Grubert Chairman of the Board

Letter from Leadership

Innovation can emerge from terrible circumstances, as the brave families we serve demonstrate time and again. During the pandemic, Ronald McDonald House New York (RMH- NY) provided support that our healthcare partners could not under COVID restrictions. Our partners and volunteers continued to donate food and virtual services, keeping our seamless circle of support intact during the crisis. We now extend services to an even broader population – families of children with serious pediatric illnesses, including those from all five boroughs of New York City. They are now in RMH-NY’s family.

We are delighted to offer this virtual glimpse into 2021’s accomplishments as part of the digital transformation and Health Equity priorities outlined in our strategic plan. We have expanded staffing and our partnerships with hospitals, institutions, and social services to better address the social determinants of health to bolster our family centric model. We have forged new relationships and deepened existing ones to provide additional assistance to our families such as educational services, social services, nutrition, transportation, healthcare navigation and wellness during and after their stay at the House.

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Staying Together

Families from all over the world stayed with us in 2021!

Family Support: RMH-NY eases the burden of pediatric patients by providing a home away from home for them and their families as they undergo treatment. But our mission would be incomplete without the essential emotional support provided by our Family Support team and partner across the House. Our dedicated social workers play a pivotal role in helping families access services and resources that improve their quality of care and simplify navigation of the healthcare system.

together

razem

juntos

вместе

ھتاس کیا

magkasama

一起

samen

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UNITED STATES, POLAND, PUERTO RICO, CANADA, MEXICO, RUSSIA, ROMANIA, PERU, JAMAICA, ECUADOR, CHILE, CHINA, COLOMBIA, ARGENTINA, EGYPT, EL SALVADOR, ETHIOPIA, HONDURAS, IRELAND, LIBERIA, PAKISTAN, PARAGUAY, DOMINICAN REPUBLIC, PERU, UNITED KINGDOM, PHILIPPINES, SPAIN, ST. KITTS, TAIWAN, UNITED KINGDOM

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In House Programs

From playtime to education, wellness to the arts, RMH-NY’s program team develops and manages an impressive roster of activities for the children that reside at RMH-NY. The children’s treatment is often physically and emotionally rigorous, and free time is an especially precious commodity for House residents.

  • 174 Digital Drop In Programs offered for Children & Families
  • 1782 Program Packages Delivered
  • 32 Individualized Birthday Deliveries with personalised presents & cake
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Wellness

Motivated by the ethos of “care for the caregiver”, RMH-NY’s wellness team provides services that maintain the physical and mental health of caregivers. Despite restrictions still in place, our bustling Blavatnik Family Foundation Wellness Center was able to offer families virtual wellness sessions such as meditation, sound baths, and breathwork tutorials throughout the week along with online exercise and stretch and strengthen classes individualized to meet the caregivers needs

  • 208 Live Virtual Wellness Sessions Offered
  • 138 Caring Crates Delivered
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Volunteers

Fulfilling wishes and needs both big and small, volunteers often make the impossible possible at RMH-NY.

While our Volunteers could not enter the House for most of 2021 they did not give up on RMH-NY, and they found creative ways to continue supporting our families either virtually or by being our “Helping Hands” and packaging breakfast, programs or holiday gift bags to be delivered to our families both in-House and through our hospital partners. Thankfully, we were able to safely welcome some volunteers back in September of 2021 to help us in continuing to deliver 3 meals, programs and special treats directly to families rooms daily.

41,089

Meals Served

3,695

Hours Donated

107

Volunteer Shifts

399

Virtual Home Hangouts

28

Helping Hands Events

2,360

Breakfast Bags
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WE ARE
EXPANDING!

Pediatric Cancer and other serious pediatric illnesses affect all populations and groups in New York City, but due to social and economic factors, disadvantaged groups may experience diminished health outcomes.

Ronald McDonald House New York has been pioneering innovative planning to align all priorities with our Strategic Growth Plans. Allowing us to expand our services and offerings to public and safety-net hospitals in NYC.

We are committed to breaking down barriers and addressing the needs of under served populations through our services, programs and partnerships to further healthcare navigation across the boroughs.

1The Children’s Hospital at Montefiore
2MORGAN STANLEY CHILDREN’S HOSPITAL OF NEW YORK- PRESBYTERIAN
3MOUNT SINAI ST. LUKE’S
4KRAVIS CHILDREN’S HOSPITAL AT MOUNT SINAI
5THE MOUNT SINAI HOSPITAL
6LENOX HILL HOSPITAL
7HOSPITAL FOR SPECIAL SURGERY
8MEMORIAL SLOAN-KETTERING CANCER CENTER
9NEW YORK-PRESBYTERIAN HOSPITAL/WEILL CORNELL MEDICAL CENTER
11MOUNT SINAI ROOSEVELT
12HASSENFELD CHILDREN’S HOSPITAL AT NYU LANGONE
13BELLEVUE HOSPITAL CENTER
14MOUNT SINAI BETH ISRAEL
15NEW YORK EYE AND EAR INFIRMARY OF MOUNT SINAI
16NYC HEALTH + HOSPITALS/ELMHURST
17NYC HEALTH + HOSPITALS/KINGS COUNTY
18NYC HEALTH + HOSPITALS/JACOBI

Hospital Outreach

In addition to providing essential services and support to families living at the House, the Hospital Outreach team brings programs from the House to hospitalized young children and teens. From costumes, games, activities, and YouTube links, our Events In a Bag initiative delivers everything needed for a child to participate in a House event from their hospital room. RMH- NY is also proud to announce that we currently have 2 family rooms offering a place of respite to caregivers built directly onto the floors of pediatric hospitals. The family rooms, located at NYC Health + Hospitals / Elmhurst and NYC Health + Hospitals / Kings County served as a hub for our hospital outreach programs in 2021 as we still were challenged with COVID-19.

10,044

Children & Caregivers Served at House & Seven Partner Hospitals

5,916 Patients & Children & 4,128 Caregivers

3,650

Hospitality to Go packages delivered

Healthy snacks & selections for caregivers. Our Hospitality Cart in box form!

3,496

Programs to Go: Enrichment Series

Packaged enrichment programs for children, in three key age/developmental ranges

12

Monthly Digital Performances

7

Live Performances at NYC H+H Elmhurst, Jacobi, and Kings County

24

Breathe In Breathe Out

Digital Sessions: This restorative relaxation program began at Kings County Hospital in 2015

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Events to Go

(5 Events Delivered in 2021) All the fun of an RMH- NY Outreach event, delivered to children inpatient & at our partner hospitals!

  • 775 Event in a Bag
  • 143 Virtual ESL Sessions

Back to Fall Event
Outfitting our children, teens & young adults with a hand-picked & packed STATE Backpack with incredible supplies, materials (and surprises) to start a new season and new year of school off right!

  • 300 Backpacks to Go
  • 520 Programs to Go

 

VIEW FINANCIALS VIEW DONOR LIST

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2021 RMH-NY Annual Report

Communications Highlights

DECEMBER 16, 2021
Mastercard – Defining innovation: Dr. Ruth C. Browne

RMH-NY President and CEO, Dr. Ruth C. Browne, sat down with Mastercard’s Cheryl Guerin for a fireside chat to discuss how the House has used innovation and technology to broaden our scope and serve even more families during the pandemic.

FEBRUARY 11, 2021
Change for Good

Wini Cudjoe, Director of Operations, shared inspiring stories from the work she has done during her 28 year tenure at the House to everyday operations to meet the needs of families staying at RMH-NY.

DECEMBER 15, 2021
Miracle on 73rd Street

In partnership with the FDNY and NYPD, Santa stopped by the House with some special goodies and to wave hello to families through their room window.

SEPTEMBER 27TH, 2021
Times Square

A billboard in Times Square in celebration of RMH-NY’s 29th Annual Gala.

DECEMBER 18, 2021
Fox 5 Good Day

Dr. Ruth C. Browne joined Antwan Lewis from Fox 5 and Dr. Randi Wasserman of NYC Health + Hospitals/Elmhurst to discuss the House’s partnership with Elmhurst Hospital, and how it helps reduce obstacles and health inequities by providing much-needed resources, relief, and normalcy for families.

SEPTEMBER 1ST-30TH, 2021
Walk/Run Challenge

Ran a 30 Mile Walk/Run Challenge on Facebook during September (Childhood Cancer Awareness Month) to raise funds and awareness.

December 31, 2021
2021 Recap

2021 challenged us in many ways, but one thing remained constant – our commitment to provide a loving and supportive home away from home for our families.